The second-hand marketplace Users Voice Frustration About Size Changes

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Backlash

Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.

The company said the updated approach better aligns with comparable marketplaces.

The platform has recommended to examine their items and manually change the size where appropriate, resulting in member annoyance.

Size Classification Modifications

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.

User Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Manual Updates

A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The platform boasts over 100 million users, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods after backlash from users.

Kaitlin Ramirez
Kaitlin Ramirez

A passionate winemaker with over 15 years of experience in viticulture, dedicated to crafting exceptional wines from the Puglia region.